Shipping policy
Shipping & Delivery
We know the wait is the hardest part. Here's everything you need to know about getting your Comfease order to your door.
How long will it take?
| Stage | Timeline |
|---|---|
| Order processing | 1–2 business days |
| Standard delivery | 4–6 business days |
| Remote areas | 7–10 business days |
| Total (most orders) | 5–8 business days |
Orders placed before 12 PM are processed the same day. Weekend orders are picked up on Monday.
Where do we ship?
We ship across India — all 28 states and 8 union territories. If your pin code is serviceable, you'll see delivery options at checkout. If your pin code isn't supported yet, write to us at comfeaseofficial@gmail.com and we'll try to work something out.
Shipping charges
| Order value | Shipping fee |
|---|---|
| Below ₹999 | ₹60 flat |
| ₹999 and above | FREE |
How do I track my order?
Once your order ships, you'll receive a tracking link via email and/or SMS. You can use that link to follow your package in real time.
No tracking update for more than 3 days after dispatch? Write to us at comfeaseofficial@gmail.com and we'll look into it immediately.
Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery is available on orders above ₹499. Select COD at checkout — no extra charges.
What if my order is delayed?
Delays can occasionally happen due to courier backlogs, weather, or high-demand periods. If your order hasn't arrived within 10 business days of dispatch, reach out to us and we'll either locate the shipment or arrange a replacement/refund.
What if I got the wrong item or my package was damaged in transit?
That's on us — completely. Head over to our Refund Policy for the exact steps. We'll make it right within 24–48 hours of you raising a request.
Can I change my delivery address after ordering?
We can update your address if you catch it within 12 hours of placing the order — before it goes to dispatch. Email us immediately at comfeaseofficial@gmail.com with your order number and the correct address.
After dispatch, address changes aren't possible.
Can I cancel my order?
Yes — within 24 hours of placing the order, before it's dispatched. Email us at comfeaseofficial@gmail.com with your order number and we'll process a full refund to your original payment method within 5–7 business days.
Once dispatched, cancellations aren't possible — but if there's a defect on arrival, our refund policy covers you.
Still have questions?
We're a small team and we actually read every email.
📧 comfeaseofficial@gmail.com
📸 Instagram: @comfeaseclothing
We usually reply within a few hours on weekdays.
Wear Comfort. Wear Confidence. Wear Comfease.