Refund policy
Our Promise to You
At Comfease, we put real care into every piece we make — 180–220 GSM bio-washed fabric, toxin-free inks, and quality stitching. If something ever goes wrong on our end, we'll make it right. No runaround, no hassle.
What we cover — fully, at no cost to you
If your order arrives defective, damaged, or different from what you ordered, we take complete responsibility.
Just reach out within 7 days of delivery and we'll arrange either a full refund or a free replacement — whichever you prefer.
How to raise a request
It's simple. Email us at comfeaseofficial@gmail.com with:
- A photo or short video of the defect — full product in frame
- A photo of the UID barcode sticker on the product
- A photo of the packaging with the shipping label visible
That's it. Once verified, we'll get back to you within 24–48 hours with your resolution.
Size & colour exchanges
We currently don't offer exchanges for size or colour preferences — so please check the size guide carefully before ordering. Every product page has a detailed size chart with bust, length, and sleeve measurements in inches.
Still unsure? Drop us a message on comfeaseofficial@gmail.com before you order — we'll help you pick the right size.
Questions?
We're a small team that genuinely cares. If anything feels off about your order, just write to us at comfeaseofficial@gmail.com and we'll do our best to sort it out.
Wear Comfort. Wear Confidence. Wear Comfease.